MARCEL; MARZUQI, Tubagus Ahmad. Detecting Experience Debt in Internal IT Services: A Minimal Touchpoint-Based XLA for Small EdTech Startups. Journal of Information Systems and Informatics, [S. l.], v. 8, n. 2, p. 2441–2479, 2026. DOI: 10.63158/journalisi.v8i2.1567. Disponível em: https://www.journal-isi.org.adsii.or.id/index.php/isi/article/view/1567. Acesso em: 26 apr. 2026.